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The implementation of our corporate Quality policy is clearly defined in the Quality Manual, procedures as well as process and work instructions. This will ensure that the organizational, commercial and technical activities that impact the quality of our services are planned, controlled, monitored and the contractually agreed requirements achieved and exceeded. The starting point is a consistently high level of quality service to meet and exceed the customer's expectations in all aspects. Error prevention and error-avoidance takes a high priority in our quest for continual and constant improvement. In all our services and products we consider possible impacts to the environment. The integration of customer-oriented environmental Guidelines and quality criteria is recorded and is integrated and included in our Quality Management System. ISO 9001:2008 certified AENOR ES-0141/2010 |